M10 10000mAh Multi-Charging Dual-Mag Power Bank

Cell Capacity (10,000mAh) is the battery cell’s capacity measured at the cell’s nominal voltage.

Rated Capacity (5,300mAh at 5V⎓3A) reflects the usable capacity after voltage boost to 5V and conversion losses during real-world output. Seeing two different numbers is normal for power banks.

Yes. M10 is designed for multi-device carry—you can use:

• MagSafe wireless charging
• Apple Watch charging pad
• USB-C cable/port (wired)

* When multiple outputs are active, the total combined output is capped at 15W max, so each device may charge slower compared to charging one device at a time.

• USB-C (cable/port): up to 35W PD (in/out) when used by itself
• MagSafe wireless: up to 15W
• Apple Watch pad: up to 2.5W
• Using more than one output at once: total combined output up to 15W max

In most cases, yes—as long as your phone/case supports wireless charging and the magnetic ring/coil alignment is correct.Wireless charging performance may drop (or stop) if:

• The case is too thick (over ~3mm)
• There’s a metal plate, magnetic card, or metal kickstand/adapter between the phone and the charger
• The magnetic ring/coil is misaligned

Tip: If charging is unstable, remove the case and try again. Samsung Galaxy Ultra (S24/S25/S26): The large camera bump can affect magnetic alignment. For the most reliable charging, use USB-C wired charging.

Yes, it supports pass-through charging.For best results:

• Use a USB-C PD charger
• Expect charging to be slower and warmer during pass-through (that’s normal)
• If it feels hot, unplug and let it cool before resuming

Yes—you can scroll, text, and take calls while it’s attached.Magnetic hold depends on:

• Whether your iPhone is MagSafe (or your case has a proper MagSafe ring)
• Case material/thickness and coil alignment
• Extra add-ons like a MagSafe wallet, ring holder, or metal accessories (these can weaken hold)

Try these steps (in order):

1. Swap the cable (try a known-good USB-C cable; reseat firmly)
2. Swap the wall charger (use a higher-wattage PD charger)
3. Try another device (to rule out a phone-side issue)
4. Let it cool down (after heavy charging or hot environments)
5. Do a full charge/discharge cycle (can help recalibrate battery readings)

If it still won’t work, contact support with a short video + your order number.

That’s expected behavior. When multiple outputs are active, M10 manages power sharing and enforces a 15W combined output limit, so each device typically receives less power than it would alone.

Generally yes—power banks are typically allowed in carry-on bags only (not checked luggage), and most airlines allow lithium-ion power banks under 100Wh for personal use. Always check your airline’s specific policy.