aulumu offer free shipping straight to your door for all orders.
It usually takes 5-10 days for your package to be delivered, and for M03 power bank, it may take longer time up to 15 days, due to the battery feature

You can sit back and relax, worry-free.

*Please see our shipping policy for more details.

aulumu provides a straight forward, hassle-free warranty to save you some headaches. All pre-owned and refurbished products come with their own unique warranty that you can find on the product warranty page or contact us at service@aulumu.com with your order receipt for confirmation.

This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.

Not satisfied with aulumu products?

Don't worry, you can return it to us. Once the item arrives back at the aulumu warehouse for inspection, the refund process will begin.

See our refund policy for more details about what is needed for a smooth refund process.

We'll Always be There for You.

If you have any questions or concerns, feel free to contact us at support@aulumu.com.